Making Sense of Sustainability 2011 / 2012 Report

a reporting framework generally accepted to be the leading international standard for reporting social, environmental and economic performance



Jennifer Klie

Director of Operations

Jennifer joined BrownFlynn as the team’s director of operations in March 2010. She is poised to help grow and develop the Firm by improving internal processes and sharing best practices.

Jennifer has an extensive background in strategic and financial consulting, having worked as a strategy consultant for Mitchell Madison Group in New York before joining National City Corporation (now a part of PNC) in 2001. For the next nine years, at NCC, Jennifer served the financial institution first as Senior Vice President and Director of Business Performance Improvement and Service Quality and subsequently as Senior Vice President, Retail Deposits Product Management, overseeing a $40 billion Certificate of Deposit portfolio and migrating NCC’s Health Savings Account book to a new investment-based platform at PNC. Jennifer is experienced in Six Sigma, Balanced Scorecard and other performance improvement methodologies.

Community Engagement
  • Treasurer, St. Paul’s Cooperative Preschool
  • Laurel School Alumni Association
  • B.A. Wesleyan University
  • M.B.A. University of Chicago
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Play BrownFlynn’s Monthly Sustainability Crossword Puzzle

After you have become familiar with the sustainability terms in our report and glossary, test your knowledge by completing this month’s puzzle—you might learn something new today!

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Our Clients


Lubrizol engaged BrownFlynn to set the strategic direction of the organization and improve its sustainability reporting activities, including its supplier network using the CDP.

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