Making Sense of Sustainability 2011 / 2012 Report

the act or process of conforming to a rule, specification, policy, standard or law

For Our Business


Defining and designing BrownFlynn’s future in a rapidly changing and increasingly competitive market has been a priority over the past year. This included re-assessing our business services and how best to deliver and price them. We want to make an impact in the marketplace and with industry and civic leaders. We value the things that differentiate us in the minds of our stakeholders: how we work, where we work and who we work with.

In 2012, we sought a better understanding of our long term clients with an objective of building more effective and enduring relationships. We aspire to having the majority of our client work be of a long term, high impact nature. Client feedback during the year revealed an overall high satisfaction level with our service delivery and project outcomes, as well as highlighting specific areas where BrownFlynn excelled as a consulting resource. Clients indicated that they valued the industry experience and technical knowledge that our team brought to their projects and also appreciated BrownFlynn’s facilitative style of working.

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Play BrownFlynn’s Monthly Sustainability Crossword Puzzle

After you have become familiar with the sustainability terms in our report and glossary, test your knowledge by completing this month’s puzzle—you might learn something new today!

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Our People

Barbara Brown

Since co-founding BrownFlynn in 1996, Barb has been instrumental in designing corporate responsibility and sustainability strategies to achieve top and bottom line impact for the Firm’s clients.

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