Making Sense of Sustainability 2011 / 2012 Report

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an acronym commonly used by investment firms to refer to the types of issues or factors considered in measuring a company's “responsible practices”; these issues or factors include the environmental effects of a company’s business practices, social metrics such as fair pay and treatment of labor and community involvement and ethical corporate governance practices that are both transparent and anti-corruption

For Our Business

PROSPERITY

Defining and designing BrownFlynn’s future in a rapidly changing and increasingly competitive market has been a priority over the past year. This included re-assessing our business services and how best to deliver and price them. We want to make an impact in the marketplace and with industry and civic leaders. We value the things that differentiate us in the minds of our stakeholders: how we work, where we work and who we work with.

In 2012, we sought a better understanding of our long term clients with an objective of building more effective and enduring relationships. We aspire to having the majority of our client work be of a long term, high impact nature. Client feedback during the year revealed an overall high satisfaction level with our service delivery and project outcomes, as well as highlighting specific areas where BrownFlynn excelled as a consulting resource. Clients indicated that they valued the industry experience and technical knowledge that our team brought to their projects and also appreciated BrownFlynn’s facilitative style of working.

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Puzzled?

Play BrownFlynn’s Monthly Sustainability Crossword Puzzle

After you have become familiar with the sustainability terms in our report and glossary, test your knowledge by completing this month’s puzzle—you might learn something new today!

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Our People

Anita Zak

With nearly 20 years office management and accounting experience, Anita’s priority is to keep the BrownFlynn account service teams running smoothly.

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